Two Years of Frustration With Macbook Pro
I’m concluding two years of experience with a 15-inch Macbook Pro, Mac OS X 10.5.8, 2.4 GHz Intel Core 2 Duo, 4 GB RAM. My experience suggests that the perceived “quality” of Macs is overrated — they are no more or less high quality than other commodity notebooks.
Specific complaints follow:
- keyboard and trackpad randomly stop responding; reboot fixes issue for short time. Keyboard occasionally “stutters” or repeats characters until another key is pressed. This requires me to carry around an external keyboard and mouse. I hypothesize that the battery comes into contact with the keyboard and trackpad connector and leads to a short or overheated wire.
- battery is effectively dead; unplugged operation of notebook leads to about 5 minutes of uptime before hard power off
- the battery/CPU/GPU put off tremendous heat (others have noticed this “feature” of Macbooks
- internal optical drive intermittantly fails to read CDs or DVDs; total failure about a year in
- the “Automatically adjust brightness as ambient light changes” option under Display occasionally “checks” itself (even though I have unchecked it). As a result, the screen dims at inconvenient times
- the built-in iSight camera has recently (within past 6 months) stopped working (this makes keeping in touch with family difficult, as I need to reboot every time I want to video Skype). I can get it to work briefly by shutting down the machine, resetting the system memory as described by Apple (with machine off, press and hold the power button for 5 seconds), and rebooting. When I manually reposition the physical screen position, the camera stops responding (in the middle of Skype sessions). It appears that the camera also stops working upon a suspend/closing the lid. From these symptoms, seems like a loose wire or connector.
Do I have good things to say about this machine? Yes, but they basically amount to “it works.” The negatives listed above, however, strongly detract from the overall usefulness of this machine, particularly as a mobile platform.
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